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Employee Benefits 814-865-1473 benefits@psu.edu |
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| Type of Issue | Staff Member(s) Responsible: |
| Health Insurance Issues |
Employees should call Highmark PPOBlue - 1-800-914-4384 FreedomBlue PFFS - 1-866-918-5285 |
| PPOBlue (active employees & under 65 retirees) complex issues | Jill Musser |
| FreedomBlue PFFS (Medicare-eligible retirees) complex issues | Devra Wolfe, Jill Musser |
| ALL Prescription Issues (regardless of health plan) | Jill Musser |
| Centre County Health Initiative (formerly Home Host Initative) | Jill Musser |
| Complex FreedomBlue PFFS Enrollment Issues/Special Requests | Lynn Williams (back up Carey Lovelace) |
| PPOBlue Enrollment Issues/Special Requests | Carey Lovelace (back up Lynn Williams) |
| 2007 HealthAmerica Issues | James Biederman, Jill Musser |
| Accidental Death & Dismemberment (AD&D) | Cathy Dremel |
| Age-Ins/Turning 65 Questions/Issues | Tonia Rudy |
| Beneficiary Changes | Cathy Dremel, Teresa Grove |
| Benefit-Related Leaves of Absence Issues | Giselle Byler (back up Lynn Williams) |
| COBRA | Teresa Grove (back up Phil Carlin) |
| Deceased Employees & Retirees | Cathy Dremel (back up Teresa Grove) |
| Dental Issues (General Questions) | Call United Concordia at 800-423-8217 |
| Dental Issues (Complex Problems) | Lynn Williams |
| Domestic Partner Issues | Lynn Williams |
| ESSIC Enrollment Questions | Tonia Rudy, Carey Lovelace |
| ESSIC "How to" Questions | Carey Lovelace |
| Flexible Benefits | Julie Fetterolf, James Biederman (back up Phil Carlin) |
| Grant-In-Aid (tuition discount) | Kim Emel (back up Devra Wolfe) |
| Grad Study Grants (HR-65) | Cathy Dremel |
| Health Matters | Cassandra Kitko, Pam Glanert, Linda Tobin |
| IBIS Forms | Beth Shimel, Giselle Byler |
| Life Insurance | Cathy Dremel (back up Teresa Grove) |
| Long-Term Disability & Annuity Premium Benefit | Devra Wolfe |
| New Hire Questions/Issues | Tonia Rudy |
| Paycheck Deduction Questions (relating to Benefits deductions) | Tonia Rudy |
| Postdoctoral Scholars | Tonia Rudy |
| Retirees who need to change their address | Cathy Dremel |
| Retiree Billing | Cathy Dremel |
| Retiree Benefits Counseling | Giselle Byler |
| Retirement Questions & General Enrollment Issues | Giselle Byler (backup Tonia Rudy) |
| SERS Withdrawals | Tonia Kephart |
| Service & Salary Requests (buy back time) | Beth Shimel (back up Heather Korman) |
| Sickness & Accident Supplement | Devra Wolfe |
| State Employee's Retirement System (SERS) | Devra Wolfe (back up Phil Carlin) |
| Supplemental Retirement | Phil Carlin (back up Devra Wolfe) |
| TIAA-CREF Retirement | Phil Carlin (back up Devra Wolfe) |
| TIAA-CREF Withdrawals/Rollovers | Tonia Kephart |
| Vision Questions (General Questions) | Call Highmark at 800-914-4384 |
| Vision Issues (Complex Problems) | Jill Musser, Lynn Williams |
| Wage/Part Time Insurance | Teresa Grove |
| Wage/Part Time Retirement (750 hours) | Heather Korman |
| Workers' Compensation | Olga Perez, Cindy Koch |
The Pennsylvania State University Office of Human Resources ©2004 All Rights Reserved
