Registration can be done online at the Walgreen's Mail Order Pharmacy web site or you may provide the registration information as part of the prescription order form. If you are registering on-line please note that the Orlando facility handles the Penn State account.
Alternatively, the Registration & Prescription Order form can be downloaded and printed from the Walgreen's Mail Order Pharmacy web site and submitted with your first prescription order. Finally, if you don't choose either the paper or the on-line method, you can contact the Customer Care Center at Walgreens at 1-800-999-2655 to register on the phone.
Once you've registered, you do not need to complete another registration form unless specific information changes, including the addition of a health condition or allergy or a change or address. You can provide the new information by completing the online Registration Update Form or by following the paper or phone registration methods just mentioned.
You must register only with your first order. Your registration provides Walgreen's with important information about you and your dependents that will allow them to assist in the management of your prescription needs and to contact you directly should that be necessary.
For your first mail service pharmacy order, please allow 14 days, from the mailing date, for delivery. Allow 10-14 days for subsequent orders that contain new prescriptions.
When ordering a prescription refill, either online or by touch-tone phone, allow 7-10 days for delivery.
If you order your refill by mail, allow 10-14 days.
No. Prescriptions cannot be transferred to the mail service pharmacy from another pharmacy. You must get a new prescription from your doctor and mail it to Walgreens. Your doctor also has the option to fax your prescription to Walgreen's. The fax prescription form may be downloaded from the Walgreen's Mail web site.
It's important that you actively manage your supply of prescriptions to allow time for processing and delivery. When obtaining a new prescription it is recommended that your doctor provide both a maintenance prescription for mail order and a short term prescription for use at your local pharmacy should that need arise.
Walgreen's mail service facilities cannot accept prescriptions from your doctor by phone. Walgreen's Mail Service requires the original prescription in writing or that they be faxed from your doctor's office and include the Physician Fax Order Form.
Yes, you may check the status on-line or by phone.
When you sign up to receive Rx Order Status E-mails, Walgreen's will notify you when your prescription is received at the mail service pharmacy as well as when it was shipped and by which shipping method.
If you prefer, you can check the status of the prescription through a toll-free automated telephone system at 1-800-749-0009, operational 24 hours a day, seven days a week. Alternatively, you can contact Walgreen's Customer Care Center at 1-800-999-2655.
You can refill your prescription(s) by:
You must use your credit card when ordering via the web site or the toll-free automated telephone system. When ordering by mail, you may pay with a personal check, money order, or credit card.
Prescriptions written for Controlled Substances can be shipped and a signature is not required for delivery. Prescriptions written for controlled medications are valid only for 6 months from the prescription date. Refills for medications classified as C-III and C-IV must be authorized by the doctor and are limited to one refill of a 90-day prescription.
NO REFILLS are available for C-II medications and prescriptions are limited to a 90 day supply. A new prescription will be needed for drugs beyond the 90 day supply.
Insulin shipping is by overnight delivery, year round. From April 15th through October 15th those insulin overnight deliveries are cold-packed for all states.
Cold-packed insulin is shipped year-round by overnight delivery to the following "warm weather states:"
Insulin is shipped Monday-Thursday ONLY.
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